Podrick Docs Privacy Policy

Last updated 20 October 2026

This policy covers Podrick Docs, the Mac app. It is published by Live Wire Labs LLC (“Live Wire Labs”, “we”, “us”).

What stays on your Mac

• The documents you import. The app keeps its own encrypted copy of each one.
• What the AI models read from them: the text of each page, a summary, the details on each document’s card (such as who issued it, its date, its total and its transactions) and the search index. All of it is stored in an encrypted library database.
• The library’s history: a tamper-evident record of what was imported, deleted, exported, locked and unlocked. When you delete a document, the history keeps its fingerprint (a SHA-256 hash of the file), not its contents. It notes where each document came from (dropped in, the watched folder, an iPhone or iPad, an email, the browser); an email’s Message-ID and the site a download came from are kept only as keyed hashes (HMAC-SHA256 under a key in your vault), never as they are.
• What you make in the app: chats and their answers, notebooks, calendar events and todos, accounting categories and entries, email rules and the steps of each browser session. All of it is in the same encrypted library database. Delete a chat or a notebook and it is gone.
• Mailbox passwords, if you add a mailbox, in this Mac’s keychain, not synced. For an Outlook.com or Microsoft 365 mailbox it is a sign-in token from Microsoft instead, never your Microsoft password.
• Website sign-ins. The built-in browser keeps each site’s cookies on this Mac, apart from every other site, outside the encrypted library. Forget Sign-ins on the Browser page removes them.
• Notifications. While due date reminders are on (the default, once you allow notifications), a bill’s or todo’s title, and the name of a document the Fetch Inbox downloaded (“Saved: …”, “Couldn’t read …”), are copied into macOS notifications, outside the encrypted library. Turn them off in Settings → General. Locking the library removes the ones already shown; Erase Everything removes them, pending or already shown.
• Your settings, such as how long the app waits before it locks.

How it is protected

The library is encrypted with a key that only your password or your recovery key can unlock. If you turn on Touch ID, macOS keeps a copy of that key in your Mac’s keychain that opens only with your fingerprint; the app never sees your fingerprint. We never receive your password, your recovery key or the library’s key, so we cannot unlock your library, and we cannot recover it if you lose both your password and your recovery key.

The AI models run on your Mac in separate, sandboxed parts of the app that have no network access.

What leaves your Mac

Nothing of yours reaches us. The app connects to Apple for two things:

• AI models. The models are downloaded from Apple’s servers, as part of the app. The app tells you the size and asks before it downloads anything.
• Subscriptions. Purchases, renewals and Restore Purchases go through the App Store.

Otherwise it connects only for what you set up, and for timestamps, which are on until you turn them off:

• Your mailbox. If you add a mailbox on the Email Intake page, the app signs in to your own mail server to read new messages: when the library is unlocked, then every 15 minutes or at the times you choose each day, never while the app is quit or locked. The password stays in this Mac’s keychain. Outlook.com and Microsoft 365 mailboxes (offered once the app is registered with Microsoft) sign in with Microsoft instead: macOS shows Microsoft’s own sign-in page (login.microsoftonline.com), the app receives a token, never your Microsoft password, and it asks Microsoft for a fresh token before each check.
• Websites you open. Pages you open in the app’s built-in browser load from those sites, as in any browser. If you give a Fetch Inbox site a recipe (your recorded clicks), the app opens that site by itself at most once a day while the library is unlocked, in a hidden browser window, to repeat those clicks and download your document.
• Timestamps. To prove your library’s history hasn’t been changed, the app sends a fingerprint (a SHA-256 hash) of it to Sectigo’s time-stamp service (timestamp.sectigo.com; its policies are at sectigo.com/legal) and to the OpenTimestamps calendars (alice.btc.calendar.opentimestamps.org, finney.calendar.eternitywall.com) about once an hour while the library is open and its history has changed. To check a Bitcoin proof it asks blockstream.info and mempool.space for a block by its number. A hash reveals nothing about your documents, and the OpenTimestamps calendars receive it mixed with random bytes. This is on from the start; turn it off in Settings → Chain of Custody.

The connections to Apple are covered by Apple’s privacy policy. Your mail provider (Microsoft, for a Microsoft mailbox’s sign-in), the sites you open, Sectigo, the OpenTimestamps calendars and the block explorers receive what any server receives, such as your IP address, under their own policies; none of them is run by us. Links in the app, such as this page, open in your web browser.

What we receive

When you subscribe

Apple handles payment. It does not give us your name, email address or payment details. We receive sales reports from Apple that do not identify you. The app checks your subscription on your Mac, using Apple’s StoreKit.

Crash reports

Only if you have chosen, in macOS, to share analytics with app developers (System Settings → Privacy & Security → Analytics & Improvements). Apple then sends us crash reports and usage statistics that do not identify you. You can turn this off at any time.

Email you send us

If you write to us, we receive your email address and whatever you put in the message. We use it to reply and keep a record of the correspondence. Please don’t attach your documents unless you want us to read them.

The app’s Feedback form writes that email for you in Mail, and you send it from there. If Include diagnostics is on, it attaches a text file you can read first: the app’s version, macOS, your Mac’s model and memory, the AI models’ status, document and page counts, and recent import errors with document names and file paths removed. Nothing from your documents’ contents and no chats.

That is everything. The app has no accounts, no analytics, no advertising, no tracking and no third-party code that collects data.

This website, podrick.app, has no analytics, cookies or scripts. Its host keeps the usual server logs of each visit (your IP address, the page and the time) to serve the pages.

Who we share it with

We do not sell personal information, and we do not share it for advertising. The only other parties involved are Apple, for the downloads and purchases described above, and the provider that operates our mailbox, which stores email you send us on our behalf.

We may disclose information where we are legally required to, or where it is necessary to establish or defend legal claims. Since we hold nothing from the app, that can only ever be email you have sent us.

Backups

File → Back Up Library… writes one file to a place you choose. Everything inside it is already encrypted and opens only with the library’s password or recovery key. If you keep it in a synced folder, such as iCloud Drive, that service stores the encrypted file under its own policy.

Files you export, such as a calendar (.ics), a CSV or a copy of a document, are saved where you choose and are not encrypted. An archive copy (PDF/A) also names where the document came from, including the Message-ID of the email it arrived in, and carries its history (fingerprints, dates and, for an emailed document, the sender’s domain). That history also lists what was done to the document, such as an earlier export or a bill marked paid, and carries numbers that tie copies from the same library together. Export History saves the history of the whole library the same way. They leave your Mac only if you share them.

How long it is kept, and deleting it

Everything stays on your Mac until you delete it. Deleting a document in the app removes the document, its stored copy and everything read from it; the history keeps its fingerprint and the fact that it was deleted. To remove everything, choose Erase Everything… in Settings → Security; Delete everything on the support page has the details.

Email correspondence is kept for as long as needed to deal with the matter and to keep an ordinary business record, then deleted. Ask us and we will delete it sooner.

Your rights

Your library is on your Mac and under your control: we do not process it, and we are not its controller. For email you send us, our lawful basis under the UK and EU GDPR is our legitimate interest in answering you.

Depending on where you live, you may have the right to access the personal information we hold about you, to have it corrected or deleted, to object to or restrict our processing of it, and to receive a portable copy. If you are in California, you also have the right not to be discriminated against for exercising these rights; we do not sell or share personal information as those terms are defined by the CCPA/CPRA. To exercise any of these rights, email us. You can also complain to your local data protection authority.

Children

Podrick Docs is not directed at children, and we do not knowingly collect personal information from anyone under 16.

Changes

If we change this policy we will update the date at the top. Material changes will be described on this page and in the app’s release notes.

Contact

Live Wire Labs LLC
hello@livewirelabs.com